SecurCam Québec

How does a support session work?

Describe what you need and choose the right type of assistance with our team.

1. First contact

Share the camera model, app name and any recent changes.

2. Settings review

We review the relevant settings remotely or on site, depending on the situation.

3. Try it together

We check the features on your device and go over how to use them.

Prepare for the appointment

Have the device and recorder model handy. You can enter your own credentials if needed.

Request support

Required field. After verification, you can send the message from your email app.